Customer Care Representative

Make a minimum of 100 calls per day (outbound/inbound combined)

Follow up on leads and convert inquiries into orders

Maintain complete records in CRM and update call status daily

Handle customer queries, complaints, and support requests efficiently

Coordinate with sales and production team to ensure smooth order flow

Build and maintain strong relationships with school, corporate, and B2B clients

Assist in after-sales service and order tracking

Report daily performance and feedback to the manager

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Eligibility Criteria

Minimum 2 years of experience in telecalling / customer care / telesales

Proficient in using CRM software and maintaining digital records

Excellent verbal communication skills in Hindi, Bengali, and English

Strong persuasion, follow-up, and closing ability

Basic knowledge of MS Excel or Google Sheets

Willingness to take ownership and meet daily targets

Prior experience in apparel/fashion/school supplies industry is a bonu

• It is a Full Time Sales / Business Development job for candidates with 2 - 5 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be All Education levels and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., CORPORATE CHOICE OFFSET PRINTE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 2 Customer Care Representative at CORPORATE CHOICE OFFSET PRINTE
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has 10:00 AM - 07:00 PM timing.