Customer Care Officer

20,000 - 28,000 /month

Livpure Private Limited

Udyog Vihar Phase I, Gurgaon

6 - 24 months Experience in Sales / Business Development

40 Openings

Full Time

Job Highlights

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Officer to join our team at LIVPURE PRIVATE LIMITED. The role offers ₹20000 - ₹28000 and involves managing customer calls, delivering outstanding customer service related to Telecalling Support. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 6 months - 2 years of experience.

More about this Customer Care Officer job

Who is eligible to apply for this Customer Care Officer job at Livpure Private Limited?
Ans : Candidates should have a Graduate and above qualification for this Customer Care Officer job offered by Livpure Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹28,000 per month in this Customer Care Officer position.
What are the working days and timings for this job?
Ans : This Customer Care Officer job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Udyog Vihar Phase I, Gurgaon.
How many openings are available for this position?
Ans : There are 40 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Officer job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Officer job is located in Udyog Vihar Phase I, Gurgaon.
Why should you apply for this Customer Care Officer job?
Ans : This Customer Care Officer job offers a salary between ₹20,000-₹28,000 per month. This is a Full Time opportunity and has 40 openings available.