Customer Care Officer

Job Title: – Customer Support & Investment Services

Location: Indore

Job Type: Full-Time

About Us:

CoinDcx is a leading [financial/investment/stock trading] firm committed to delivering seamless trading experiences and financial solutions to our clients. We are seeking dynamic and enthusiastic Business Development Officers (BDO) to join our team.

Key Responsibilities:

• Handle customer support calls and resolve client queries professionally.

• Manage client relationships and ensure high-quality service.

• Provide guidance on investment trading, stock market trades, Forex, and cryptocurrency.

• Assist clients with account-related queries, including Demat account management and fund payments.

• Promote company services and products, contributing to sales targets.

• Maintain accurate records of client interactions and transactions.

• Collaborate with the team to enhance overall customer experience.

Required Skills & Qualifications:

• Excellent communication and interpersonal skills.

• Basic knowledge of investment trading, stock market, Forex, and cryptocurrency.

• Understanding of Demat accounts, fund transfers, and payment queries.

• Customer-focused attitude with problem-solving abilities.

• Ability to handle high-volume calls and provide prompt solutions.

• Sales orientation is a plus.

• Freshers with strong interest in finance and trading are welcome.

Preferred Experience:

• Experience in customer support, client handling, or sales is a plus but not mandatory.

• Knowledge of trading platforms and investment products is advantageous.

What We Offer:

• Opportunity to work in a dynamic financial environment.

• Training and mentorship for freshers.

• Growth opportunities in sales and client relationship management.

• Competitive salary and performance-based incentives.

Who Can Apply:

• Freshers passionate about finance, trading, and customer service.

• Experienced candidates with backgrounds in customer support, business development, sales, or financial services.

• It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.

More about this Customer Care Officer job

1. What is the eligibility criteria to apply for this Customer Care Officer job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Customer Care Officer job?
   Ans: This Customer Care Officer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Officer job?
   Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., Busy Bhai Financial Services Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Officer role?
   Ans: There is an immediate opening of 15 Customer Care Officer at Busy Bhai Financial Services Llp
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Care Officer job?
   Ans: This Customer Care Officer job has 10:00 AM - 06:00 PM timing.