A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
20,000 - 22,000 /month(includes target based)
Victa Earlyjobs Technologies Private Limited
Kadubeesanahalli, Bangalore
Freshers in Sales / Business Development
Full Time
Job Title: Customer Support Executive – Flipkart Process
Job Category: BPO / Voice Process
Shift Timings: Rotational Shifts
Employment Type: Full-Time
Work Type: Work from Office
Job Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands — Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: ₹26,000/month
Take-Home Salary: ₹22,000/month
Attendance Bonus: ₹3,500/month
Performance Incentives: Up to ₹80,000/month based on KPIs
Skills & RequirementsRequired SkillsCustomer SupportCommunicationPreferred SkillssalesExperience1 - 2 yearsEducation12thAge Range18 - 28 yearsLanguages RequiredEnglish, HindiSkills & RequirementsRequired SkillsCustomer Support
Communication
Preferred SkillssalesExperience1 - 2 yearsEducation12thAge Range18 - 28 yearsLanguages RequiredEnglish, Hindi
