Customer Care Executive

Position 2: Customer Care Associate (CCA) – Retail

Job Type: Full-time
Number of Vacancies: 6
Gender Requirement: 6 Male or 2 Female
Salary Annual CTC: ₹1,58,431-₹2,04,587

Experience

• Freshers and experienced candidates can apply

Education

• Minimum 12th Pass (mandatory)

Job Description

We are seeking enthusiastic and customer-focused Customer Care Associates (CCA) for our retail operations. Candidates should be presentable, well-groomed, and willing to learn. Freshers with a positive attitude are encouraged to apply.

Key Responsibilities

• Assist customers with product information and inquiries

• Handle customer interactions politely and professionally

• Ensure a positive and engaging shopping experience

• Resolve basic customer issues and escalate when required

• Adhere to company service standards and policies

• Maintain cleanliness and organization of the store area

Requirements

• Basic retail knowledge preferred

• Good reading and writing skills

• Well-groomed and presentable appearance

• Strong communication and interpersonal skills

• Team-oriented mindset and willingness to learn

Skills Required

• Customer handling and service skills

• Basic communication abilities

• Problem-solving attitude

• Patience and professionalism

Benefits

• On-the-job training provided

• Career growth opportunities within the organization

• Friendly and supportive work environment

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.