Customer Care Executive

10,000 - 24,000 /month*

Sanjay Kumar Gupta C/o Ayurvedic Natural Care

I P Extension, Delhi

₹5,000 incentives included

6 - 24 months Experience in Sales / Business Development

10 Openings

Incentives included

Full Time

Skills Required

Cold Calling

Computer Knowledge

Wiring

Job Highlights

12th Pass and above

All genders

10:01 PM - 07:01 AM | 6 days working

Smartphone, PAN Card, Aadhar Card, Bank Account

Job Description

Are you passionate about holistic health and skilled at closing sales? We are looking for a Sales-driven Customer Care Executive to join our Ayurvedic wellness team. Unlike a traditional support role, you will be a Wellness Consultant—educating customers on the benefits of Ayurveda, explaining product ingredients, and successfully converting inquiries into sales.

Key Responsibilities

Consultative Sales: Handle inbound inquiries and outbound follow-ups to explain how our Ayurvedic medicines address specific health needs.

Persuasive Communication: Confidently address customer concerns and use "objection handling" techniques to convince customers to complete their purchase.

Product Education: Stay updated on Ayurvedic principles and our product formulations to provide detailed, accurate explanations to customers.

Lead Conversion: Manage your sales pipeline to meet and exceed monthly revenue targets.

Post-Sales Support: Assist customers with order tracking and usage instructions to ensure long-term retention and trust.

What We’re Looking For

Sales Prowess: Proven experience in tele-sales, inside sales, or a target-driven customer service role.

Communication Skills: Fluency in [Language, e.g., Hindi/English] with a persuasive and "solution-oriented" speaking style.

Interest in Wellness: A basic understanding of Ayurveda or a strong willingness to learn about herbal medicine.

Resilience: The ability to handle "no" from a customer and turn it into a conversation.

Tech Skills: Experience using CRM tools to log calls and manage customer data.

Key Performance Indicators (KPIs)

Conversion rate (Inquiries to Sales).

Average order value.

Customer satisfaction and trust ratings.

Why Join Us?

Uncapped Incentives: Competitive base salary plus high commission on every sale.

Training: Comprehensive training on Ayurvedic products and advanced sales psychology.

Impact: Help people discover natural ways to improve their health and well-being.

Other Details

It is a Full Time Sales / Business Development job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Cold Calling, Computer Knowledge, Wiring along with 1-2 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹24,000 per month.
What is the work schedule for this Customer Care Executive job?
Ans : This Customer Care Executive job has 6 days working days and timings from 10:01 PM - 07:01 AM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in I P Extension, Delhi.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 10 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Cold Calling, Computer Knowledge, Wiring. This role is part of Sales / Business Development category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is I P Extension, Delhi.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Cold Calling, Computer Knowledge, Wiring with 1-2 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹10,000-₹24,000 per month. This is a Full Time job and has 10 openings.