Customer Care Executive

Customer Support Associate - PaisaBazaar

Join PaisaBazaar and be the first point of contact for our customers! As a Customer Support Associate, you will assist users with their queries related to financial products offered on our platform, providing excellent service and ensuring a positive experience. You'll resolve issues, guide customers through our processes, and contribute to building strong customer relationships.

Key Responsibilities:

• Address customer inquiries via phone, email, and/or chat.

• Provide accurate information about PaisaBazaar's products and services.

• Troubleshoot and resolve customer issues efficiently and effectively.

• Escalate complex cases to the appropriate teams.

• Maintain a high level of customer satisfaction.

Ideal Candidate:

• Excellent communication and interpersonal skills.

• Strong problem-solving abilities.

• Customer-centric approach.

• Basic understanding of financial products (preferred).

• It is a Full Time Sales / Business Development job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹31000 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., PAISABAZAR MARKETING AND CONSULTING PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 20 Customer Care Executive at PAISABAZAR MARKETING AND CONSULTING PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has 09:00 AM - 06:00 PM timing.