Customer Care Executive

Job Title: Customer Service Agent (Voice Process)

Location: Sector 1, Noida
Shift Timings:

• 9:00 AM to 6:00 PM

• 10:00 AM to 7:00 PM

Salary: ₹15,000 to ₹18,000 per month
Working Days: 6 days a week
Type: Full-Time, On-Site

Job Description:

We are hiring Customer Service Agents to join our growing team in Noida Sector 1. This role is ideal for individuals with excellent communication skills in English who can handle customer queries effectively and professionally over the phone.

Key Responsibilities:

• Handle inbound and outbound customer service calls.

• Resolve customer queries, complaints, and requests with clarity and patience.

• Maintain accurate call records and follow up when necessary.

• Deliver excellent service to ensure customer satisfaction.

• Adhere to call center protocols and performance metrics.

Requirements:

• Excellent verbal communication skills in English and Hindi.

• Prior customer service or BPO experience is a plus, but freshers with great communication skills are welcome.

• Basic computer knowledge and typing skills.

• Ability to handle pressure and work in a team environment.

• Must be comfortable with on-site work in Noida Sector 1.

Benefits:

• Fixed Day Shifts – No Night Shifts

• Friendly and supportive work environment

• Career growth opportunities within the company

• It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ONLINE INFATUATION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at ONLINE INFATUATION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has 09:00 AM - 06:00 PM timing.