Customer Care Executive

Role and Responsibility – Customer Service Executive

● Inbound calling for customer service.

● Identify and assess customers’ needs to achieve satisfaction.

● Build sustainable relationships and trust with customer accounts through open and interactive

communication.

● Provide accurate, valid and complete information by using the rightmethods/tools.

● Handle customer complaints, provide appropriate solutions and alternatives within the time limits;

follow up to ensure resolution.

● Keep records of customer interactions, process customer accounts.

● Follow communication procedures, guidelines and policies.

● Take the extra mile to engage customers.

Role and Responsibility – Relationship Manager Executive

● Act as relationship manager for the Paid customers of NoBroker.

● Build sustainable relationships and trust with customer accounts through open and interactive

communication.

● Identify and assess customers’ needs.

● Service customer in finding the right tenant / house as per the requirement of customer.

● Dial outbound and attend inbound calls from customers and leads.

● Use internal tools and methods to provide best possible service to the customer.

● Negotiate with leads on behalf of customers.

● Keep customers up-to date on the progress of his account.

● Follow communication procedures, guidelines and policies.

● Go extra mile to provide excellent customer service

• It is a Full Time Sales / Business Development job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., NOBROKER.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at NOBROKER
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has 09:30 AM - 06:30 PM timing.