Customer Care Executive

Key Roles and Responsibilities:

• Greet and assist clients with warmth, professionalism, and care.

• Handle incoming calls, emails, and walk-in inquiries effectively and efficiently.

• Schedule and confirm client appointments using the company’s CRM system.

• Maintain accurate client records and update information as required.

• Understand and explain various skincare services, products, and treatments to clients.

• Coordinate between clients and dermatologists/consultants for smooth service delivery.

• Manage customer feedback, complaints, and service recovery with a positive attitude.

• Follow up with clients post-service to ensure satisfaction and retention.

• Support promotional activities and assist in achieving monthly sales and service targets.

• Maintain confidentiality and adhere to company standards of service excellence.

• Ensure a clean, organized, and professional reception and waiting area environment.

• It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹32000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Human Potential Consultant.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 4 Customer Care Executive at Human Potential Consultant
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has 10:00 AM - 06:00 PM timing.