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Sales Customer Care Executive

salary 10,000 - 15,000 /month
company-logo
job companyHome Revise Education Private Limited
job location Thane West, Thane
job experience0 - 6 months Experience in Sales / Business Development
1 Opening
full_time Full Time

Job Highlights

sales
Sales Type: Loan/ Credit Card
qualification
Graduate and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working

Job Description

Designation: (Dispatch Department)/ Back Office Executive

Location:Thane Wagle Estate

Function: Handles all customer queries in a professional manner, Gives solution to them & forward to respective department for solution and should see towards customer satisfaction.

Roles and responsibilities:

Attend calls from customers & understand their requirements.

After understanding the customer requirement, give them a solution.

If a solution is not sufficient through a phone call, send a query to the Hardware Or Software Guy.

Also if the customer query is about courier status then let them know & also inform the dispatch team .

Coordination with respective departments depends on customer query.

Handle calls on IVR System.

Make sure about customer satisfaction.

Quick response to customer

Making report as suggested from Senior.

Documentation

Maintain Excel

Maintain Report

Back Office Work

Other Details

  • It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.

More about this Sales Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Sales Customer Care Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Sales Customer Care Executive role.
  2. What salary is offered for this Sales Customer Care Executive job?
    Ans : The salary for this Sales Customer Care Executive job ranges between ₹10,000-₹15,000 per month.
  3. What is the work schedule for this Sales Customer Care Executive job?
    Ans : This Sales Customer Care Executive job has 6 days working days and timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many vacancies are there for this Sales Customer Care Executive job?
    Ans : There is 1 vacancy for this Sales Customer Care Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Sales Customer Care Executive role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Sales Customer Care Executive position is Thane West, Mumbai.
  8. What makes this Sales Customer Care Executive job a good opportunity?
    Ans : This Sales Customer Care Executive job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Contract Job

No

Salary

₹ 10000 - ₹ 15000

English Proficiency

Yes

Contact Person

Team HR

Interview Address

thane wagle estate, Thane West, Mumbai
Posted 5 days ago
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