Customer Care Executive

12,000 - 15,000 /month

Bikefixup

Sector 37 Faridabad, Faridabad

Freshers in Sales / Business Development

Replies in 24hrs

2 Openings

Full Time

Job Highlights

Sales Type: Loan/ Credit Card

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working

Job Description

Job Description:We are looking for a proactive and customer-focused individual to join our team. The role involves handling customer queries, coordinating with mechanics, and ensuring smooth management of service bookings. You will be the first point of contact for customers and play a key role in delivering a seamless service experience.Responsibilities:Call and assist customers with their queries, service requests, and complaints.Coordinate with mechanics and service partners to resolve issues promptly.Manage, track, and confirm bookings to ensure smooth operations.Maintain proper records of calls, bookings, and escalations.Provide timely updates to customers and ensure high satisfaction levels.Requirements:Excellent communication and problem-solving skills.Ability to handle calls with professionalism and patience.Strong organizational and multitasking abilities.Prior experience in customer support or operations is a plus.

Other Details

It is a Full Time Sales / Business Development job for candidates with Freshers.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Faridabad.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Bikefixup.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 2 Customer Care Executive at Bikefixup
Who can apply for this job?
Ans: Only Female candidates can apply for this Sales / Business Development job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has 09:00 AM - 06:00 PM timing.