A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 18,000 /month
Agromech Industries
Sanath Nagar, Hyderabad
0 - 1 years Experience in Sales / Business Development
Full Time
A Customer Care Executive is responsible for handling customer inquiries, resolving complaints, and providing information about products or services. The role focuses on ensuring customer satisfaction through effective communication and problem-solving.
Respond to customer queries via phone, email, chat, or in person
Resolve customer complaints in a polite and professional manner
Provide accurate information about products, services, and policies
Maintain records of customer interactions and transactions
Follow up with customers to ensure issues are resolved
Escalate complex issues to supervisors when necessary
Meet customer service performance targets and quality standards
Good communication and listening skills
Problem-solving ability
Patience and empathy when dealing with customers
Basic computer knowledge (MS Word, email, CRM tools)
Ability to work in a team
