CRM Executive

Job Title: CRM Executive
Location: HSR Layout, Bangalore
Experience: 1–3 years

Job Summary:
We are seeking a proactive and detail-oriented CRM Executive to manage and enhance our customer relationship management processes. The ideal candidate will maintain customer databases, optimize CRM tools, and collaborate with marketing and sales teams to improve customer engagement and retention. Prefer Male Candidate for the profile.

Key Responsibilities:

1. Maintain and update the CRM system to ensure accurate and current customer information

2. Analyze CRM data to track customer behavior, campaign effectiveness, and identify opportunities

3. Coordinate with internal teams to execute CRM-driven campaigns and initiatives

4. Respond to customer inquiries and follow-ups through the CRM system

5. Generate and present regular CRM performance reports

6. Train and support team members in effective CRM usage

7. Managed customer relationships using Leadrat CRM software. Managed B2B and B2C customer relationships using Leadrat CRM software.

8. Lead process automation initiatives to improve workflow and increase productivity.

9. Collaborated with cross-functional teams to address management needs and implement it.

10. User Management: Create, modify, and delete user accounts Access Control.

11. Ensure data integrity, import/export data, and handle data migrations Integration.

12. Manage and troubleshoot CRM integrations with other systems Customization.

13. Data maintenance: Regularly update and maintain customer records, ensuring data cleanliness and consistency assigning leads to the respective Department.

14. Provide training and support to CRM users Security.

15. User administration: Administer user account within CRM platform, assigning appropriate roles and access levels based on job function

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field

• 1–3 years of experience in CRM software.

• Strong analytical and reporting skills

• Excellent communication and interpersonal abilities

• Attention to detail and the ability to manage multiple tasks

• Proficiency in Kannada is mandatory

• Proficiency in Microsoft Excel and basic reporting tools

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.

More about this CRM Executive job

1. What is the eligibility criteria to apply for this CRM Executive job?
   Ans: The candidate should be All Education levels and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this CRM Executive job?
   Ans: This CRM Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this CRM Executive job?
   Ans: No, there is no fee applicable for applying this CRM Executive job and during the employment with the company, i.e., URBAN STANDZ PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this CRM Executive role?
   Ans: There is an immediate opening of 1 CRM Executive at URBAN STANDZ PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this CRM Executive job?
   Ans: This CRM Executive job has 09:30 AM - 06:30 PM timing.