Counsellor

25,000 - 37,000 /month*

Visa Key Overseas

Sector-17, Chandigarh

₹2,000 incentives included

6 - 36 months Experience in Sales / Business Development

10 Openings

* Incentives included

Full Time

Job Highlights

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for an enthusiastic and dedicated visa Counsellor to become a valuable part of our team for Visa Key Overseas based in Chandigarh, located at Sector-17 Chandigarh. The role offers ₹25000 - ₹37000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0.5 - 3 years of experience in customer service or telecalling, who are proficient in Hindi, Punjabi. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 6 months - 3 years of experience.

More about this Counsellor job

What is the eligibility criteria to apply for this Counsellor job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹37000 per month + Incentives that depends on your interview. It's a Full Time job in Chandigarh.
How many working days are there for this Counsellor job?
Ans: This Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Counsellor job?
Ans: No, there is no fee applicable for applying this Counsellor job and during the employment with the company, i.e., VISA KEY OVERSEAS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Counsellor role?
Ans: There is an immediate opening of 10 Counsellor at VISA KEY OVERSEAS
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
What are the timings of this Counsellor job?
Ans: This Counsellor job has 09:00 AM - 06:00 PM timing.