Counsellor

We are looking for a Counsellor to join our team Stream Global Consultant. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to admissions. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate . You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the shift.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.

More about this Counsellor job

1. What is the eligibility criteria to apply for this Counsellor job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Counsellor job?
   Ans: This Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Counsellor job?
   Ans: No, there is no fee applicable for applying this Counsellor job and during the employment with the company, i.e., Prospective Integral Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Counsellor role?
   Ans: There is an immediate opening of 4 Counsellor at Prospective Integral Solutions Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Counsellor job?
   Ans: This Counsellor job has 09:00 AM - 06:00 PM timing.