Counsellor

12,000 - 21,000 /month*

College Jaankaar

Asalfa, Mumbai

₹3,000 incentives included

0 - 6+ years Experience in Sales / Business Development

New

6 Openings

* Incentives included

Full Time

Job Highlights

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working

Internet Connection, Laptop/Desktop

Job Description

We are looking for a Counsellor to join our team at College Jaankaar. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹12000 - ₹21000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 0 - 6+ years Experience.

More about this Counsellor job

What is the eligibility criteria to apply for this Counsellor job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Counsellor job?
Ans: This Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Counsellor job?
Ans: No, there is no fee applicable for applying this Counsellor job and during the employment with the company, i.e., COLLEGE JAANKAAR.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Counsellor role?
Ans: There is an immediate opening of 6 Counsellor at COLLEGE JAANKAAR
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
What are the timings of this Counsellor job?
Ans: This Counsellor job has 09:00 AM - 06:00 PM timing.