Position
Sales Manager
Location
Gurugram, Haryana
Company
Excelus Communication
About Us
Excelus Communication is a leading provider of Audio Visual (AV), Unified Communications, Video Conferencing, Digital Signage, IT Infrastructure, and Collaboration Solutions. We partner with leading global technology brands to deliver innovative solutions for corporate, education, healthcare, hospitality, government, and enterprise customers.
Job Summary
We are seeking a dynamic and results-driven Sales Manager to lead business development, generate new sales opportunities, manage key customer relationships, and drive revenue growth. The ideal candidate should have experience in enterprise sales, strong relationship-building skills, and the ability to manage the complete sales cycle from lead generation to project closure.
Key Responsibilities
Business Development
Identify and develop new business opportunities across corporate, government, education, healthcare, hospitality, and enterprise sectors.
Generate leads through networking, client meetings, referrals, and channel partners.
Build and maintain a healthy sales pipeline to achieve monthly and annual revenue targets.
Identify opportunities for upselling and cross-selling existing customers.
Sales Management
Manage the complete sales cycle from lead generation to order closure.
Understand customer requirements and recommend suitable AV, Video Conferencing, and IT solutions.
Prepare and present techno-commercial proposals and business presentations.
Negotiate pricing, commercial terms, and contracts while maintaining target margins.
Conduct product demonstrations and solution presentations.
Customer Relationship Management
Develop long-term relationships with key decision-makers and stakeholders.
Ensure high customer satisfaction through timely communication and proactive support.
Handle customer escalations professionally and work towards successful resolution.
Maintain regular follow-ups to maximize conversion opportunities.
Coordination & Execution
Work closely with the Pre-Sales, Technical, Procurement, and Project teams to deliver successful solutions.
Coordinate with OEMs, distributors, and vendors for pricing, technical support, and project requirements.
Ensure timely submission of quotations, proposals, and tender documents.
Support smooth execution of projects after order confirmation.
Reporting & Performance
Achieve assigned sales and gross margin targets.
Maintain accurate sales records in CRM.
Prepare weekly pipeline reports, sales forecasts, and monthly performance reports.
Analyze market trends, competitor activities, and customer requirements.
Required Skills
Strong B2B sales and business development skills.
Excellent negotiation and presentation abilities.
Strong communication and interpersonal skills.
Ability to understand customer requirements and propose technology solutions.
Commercial awareness with a focus on profitability.
Proficiency in Microsoft Excel, PowerPoint, Word, and CRM tools.
Self-motivated with excellent time management skills.
Preferred Qualifications
Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.
3–8 years of experience in B2B sales.
Experience in Audio Visual (AV), Video Conferencing, IT Infrastructure, Networking, Collaboration, or Enterprise Technology solutions is highly preferred.
Existing relationships with corporate clients, consultants, architects, or system integrators will be an added advantage.
Key Performance Indicators (KPIs)
Monthly and annual sales revenue.
Gross margin achievement.
New customer acquisition.
Customer retention and repeat business.
Sales pipeline value and conversion rate.
Proposal-to-order conversion ratio.
Collection support and payment follow-up.
Compensation & Benefits
Competitive fixed salary.
Attractive performance-based incentives.
Travel allowance and reimbursement for business-related expenses.
Professional development and OEM training opportunities.
Career growth into Senior Sales Manager or Business Development Head roles.
Working Days
Monday to Saturday
Full-Time | Work From Office
Location: Gurugram, Haryana