Collection Executive

18,000 - 30,000 /month*

G.r.j. Trades And Finance Limited

Connaught Place, Delhi

₹5,000 incentives included

6 - 24 months Experience in Sales / Business Development

5 Openings

Incentives included

Full Time

Skills Required

Wiring

Job Highlights

Sales Type: Loan/ Credit Card

12th Pass and above

All genders

10:00 AM - 06:30 PM | 6 days working

Job Benefits: PF

Job Description

Job Title: Collection Officer

Industry: NBFC / Financial Services

Department: Collections

Role Overview

The Collection Officer is responsible for managing overdue loan accounts through outbound and inbound calls, ensuring timely recovery of payments while maintaining a professional and customer-friendly approach.

Key Responsibilities

Make outbound calls to customers for overdue EMI / loan payments
Handle inbound calls related to payment queries and delays
Follow up regularly with delinquent customers to ensure payment commitments
Negotiate repayment plans, due dates, and settlements as per policy
Update call logs, customer responses, and payment status in CRM systems
Achieve daily/weekly/monthly calling and collection targets
Handle early bucket and mid-bucket collections (soft collections)
Maintain compliance with RBI and company guidelines during collections

Key Skills Required

Strong communication skills (Hindi + basic English preferred)
Good negotiation and convincing ability
Basic computer knowledge (Excel / CRM tools)
Ability to handle pressure and meet targets
Good listening and problem-solving skills

Other Details

It is a Full Time Sales / Business Development job for candidates with 6 months - 2 years of experience.

More about this Collection Executive job

What qualifications and experience are required for this Collection Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Wiring.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹18,000-₹30,000 per month. This is a Full Time job.
What is the work schedule for this Collection Executive job?
Ans : This Collection Executive job has 6 days working days and timings from 10:00 AM - 06:30 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Connaught Place, Delhi.
How many vacancies are there for this Collection Executive job?
Ans : There are 5 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What are the key responsibilities of this Collection Executive job?
Ans : As a Collection Executive, key responsibilities include skills like Wiring. This role is part of Sales / Business Development category.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Connaught Place, Delhi.
Who is the right fit for this Collection Executive job?
Ans : A candidate having skills like Wiring with 1-2 years of experience is the right fit for this Collection Executive job.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹18,000-₹30,000 per month. This is a Full Time job and has 5 openings.