Job Description – Assistant Manager (TB Clinic)
Fixed Salary: ₹19,000 + Incentives
Job Title: Assistant Manager – TB Clinic
Department: Clinic Operations
Industry: Healthcare / TB & Diabetes Care
Salary: ₹19,000 per month (Fixed) + Performance-Based Incentives
Job Summary
The Assistant Manager will be responsible for managing daily clinic operations, coordinating with doctors and staff, monitoring patient registrations and treatment follow-ups, ensuring smooth patient services, and achieving operational targets. The role requires strong coordination, team management, and patient-handling skills to ensure efficient functioning of the TB Clinic.
Key Responsibilities
Clinic Operations: Manage daily clinic activities and ensure smooth functioning of the centre.
Patient Management: Monitor patient registrations, treatment initiation, follow-ups, and patient satisfaction.
Team Coordination: Supervise receptionists, lab technicians, counsellors, and other clinic staff.
Doctor Coordination: Maintain relationships with referring doctors and ensure proper coordination for patient referrals.
Performance Monitoring: Track daily patient footfall, new registrations, treatment initiations, and centre performance.
Documentation: Ensure accurate patient records, reports, billing, and Nikshay-related documentation.
Revenue & Targets: Monitor centre revenue, operational targets, and patient conversion.
Inventory Management: Monitor medicine and laboratory stock and ensure timely replenishment.
Reporting: Share daily and monthly performance reports with senior management.
Patient Experience: Handle patient queries, complaints, and service-related issues.
Required Skills & Qualifications
Graduate in any discipline (Healthcare or Management background preferred).
2–5 years of experience in clinic, hospital, or healthcare operations preferred.
Good communication and team management skills.
Knowledge of MS Excel and basic computer operations.
Ability to manage staff, patients, and daily operational activities.
Strong problem-solving and coordination skills.
Salary & Incentives
Fixed Salary: ₹19,000 per month.
Additional Incentives: Performance-based incentives linked to patient registrations, treatment initiations, operational performance, and achievement of assigned targets.
Growth opportunities based on performance and responsibilities.
Working Expectations
Ensure daily clinic operations are completed efficiently.
Maintain discipline, punctuality, and staff accountability.
Achieve assigned operational and patient management targets.
Maintain professional relationships with patients, doctors, and staff.
Ideal Candidate: A responsible and target-oriented individual who can independently manage clinic operations, lead a team, and contribute to the overall growth and performance of the TB Clinic.