Client Relationship Manager

Job description

Key Responsibilities and Duties:

• Outbound Calls: Making outbound calls to potential leads, following pre-determined scripts and guidelines.

• Inbound Calls: Handling inbound customer calls to answer inquiries, provide support, and address complaints.

• Lead Generation: Identifying and qualifying potential leads through phone interactions.

• Sales and Customer Support: Providing information about products or services, answering questions, and guiding customers towards purchases or solutions.

• CRM Management: Updating customer information and interaction details in the CRM system.

• Follow-ups: Following up with leads to generate interest, schedule appointments, or resolve issues.

• Communication and Interpersonal Skills: Engaging with customers in a professional and friendly manner, building rapport, and effectively addressing their needs.

• Record Keeping: Maintaining accurate records of all calls and interactions.

• Feedback and Insights: Gathering customer feedback and providing valuable insights to improve products, services, and sales strategies.

Qualifications and Skills:

• Communication Skills: Excellent verbal and written communication skills are essential for effectively engaging with customers.

• Interpersonal Skills: Ability to build rapport, listen actively, and understand customer needs.

• Sales or Customer Service Experience: Previous experience in sales, customer service, or telemarketing is often preferred.

• Computer Skills: Basic computer skills for using CRM systems and other software.

• Adaptability and Resilience: Ability to handle a variety of customer interactions and maintain a positive attitude, even when faced with challenges.

• Knowledge of the Product/Service: Thorough understanding of the products or services being offered is essential for providing accurate information.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.

More about this Client Relationship Manager job

1. What is the eligibility criteria to apply for this Client Relationship Manager job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Client Relationship Manager job?
   Ans: This Client Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Client Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., SRI VEDATRAYE DEVELOPERS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Client Relationship Manager role?
   Ans: There is an immediate opening of 1 Client Relationship Manager at SRI VEDATRAYE DEVELOPERS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Client Relationship Manager job?
   Ans: This Client Relationship Manager job has 09:00 AM - 06:00 PM timing.