Sales Client Relationship Manager

20,000 - 25,000 /month

R D Papers

Sector 67 Noida, Noida

2 - 6 years Experience in Sales / Business Development

2 Openings

Full Time

Skills Required

MS Excel

Wiring

Job Highlights

Sales Type: B2B Sales

Graduate and above

Females Only

10:00 AM - 07:00 PM | 6 days working

Job Description

CRM Executive

Location: Noida
Experience: 2–3+ Years
Employment Type: Full-Time

Job Responsibilities

Handle post-sales customer support and maintain strong customer relationships.
Resolve customer queries and complaints in a timely and professional manner.
Conduct regular customer follow-ups to ensure satisfaction and issue closure.
Coordinate with Sales, Dispatch, Accounts, and Operations teams for smooth order execution.
Maintain customer records, follow-up trackers, and documentation using Excel/Google Sheets.
Respond to customer emails and prepare daily/weekly reports.
Track pending cases and ensure timely resolution.
Identify recurring customer issues and share improvement suggestions.
Ensure excellent customer experience and retention.

Required Skills

Strong verbal and written communication.
Good knowledge of MS Excel, Google Sheets, Outlook/Gmail.
Excellent follow-up and coordination skills.
Good problem-solving and decision-making ability.
Customer-centric approach with patience and professionalism.
Ability to work under pressure and manage multiple tasks.

Preferred

Experience in Manufacturing, Trading, Distribution, FMCG, Paper, Packaging, or B2B industry is preferred.
Immediate joiners will be preferred.

Other Details

It is a Full Time Sales / Business Development job for candidates with 2 - 6 years of experience.

More about this Sales Client Relationship Manager job

Who is eligible to apply for this Sales Client Relationship Manager job at R D Papers?
Ans : Candidates should have a Graduate and above qualification and skills like MS Excel, Wiring for this Sales Client Relationship Manager job offered by R D Papers.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Sales Client Relationship Manager position.
What is the work schedule for this Sales Client Relationship Manager job?
Ans : This Sales Client Relationship Manager job has 6 days working days and timings from 10:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 67 Noida, Noida.
How many vacancies are there for this Sales Client Relationship Manager job?
Ans : There are 2 vacancies for this Sales Client Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-6 years of experience are eligible to apply for this Sales Client Relationship Manager role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Sales Client Relationship Manager, you will work on skills like MS Excel, Wiring.
What is the job location for this position?
Ans : The job location for this Sales Client Relationship Manager position is Sector 67 Noida, Noida.
Who is the right fit for this Sales Client Relationship Manager job?
Ans : A candidate having skills like MS Excel, Wiring with 2-6 years of experience is the right fit for this Sales Client Relationship Manager job.
What makes this Sales Client Relationship Manager job a good opportunity?
Ans : This Sales Client Relationship Manager job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 2 openings.