Key Responsibilities
• Manage day-to-day communication and coordination with Australian clients.
• Conduct regular client follow-ups and ensure timely responses.
• Maintain strong and professional client relationships.
• Coordinate with internal teams to ensure client requirements are addressed.
• Track client requests, updates, and pending actions.
• Follow up with relevant teams for timely resolution of client requirements.
• Maintain accurate records of client communication and follow-ups.
• Handle client queries professionally and escalate issues whenever required.
• Ensure smooth communication between clients and internal stakeholders.
• Support overall client relationship management and retention