We are looking for a Career Counsellor to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹30,000 - ₹45,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Sales / Business Development job for candidates with 2 - 6+ years Experience.
More about this Sales Career Counsellor job
Who is eligible to apply for this Sales Career Counsellor job at Career Craft Consultants?
Ans : Candidates should have a Graduate and above qualification and skills like Convincing Skills for this Sales Career Counsellor job offered by Career Craft Consultants.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹45,000 per month in this Sales Career Counsellor position.
What are the working days and timings for this job?
Ans : This Sales Career Counsellor job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambawadi, Ahmedabad.
How many openings are available for this position?
Ans : There are 8 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Sales Career Counsellor job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Sales Career Counsellor, you will work on skills like Convincing Skills.
Where is this job located?
Ans : This Sales Career Counsellor job is located in Ambawadi, Ahmedabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Convincing Skills along with 2-7 years of experience is ideal for this Sales Career Counsellor job.
Why should you apply for this Sales Career Counsellor job?
Ans : This Sales Career Counsellor job offers a salary between ₹30,000-₹45,000 per month. This is a Full Time opportunity and has 8 openings available.