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Call Quality Analyst

salary 15,000 - 18,000 /month
company-logo
job companyFuture Vision
job location Udyog Vihar Phase V, Gurgaon
job experience6 - 12 months Experience in Sales / Business Development
Replies in 24hrs
5 Openings
full_time Full Time

Skills Required

Cold Calling

Job Highlights

sales
Sales Type: Loan/ Credit Card
qualification
12th Pass and above
gender
Females Only
jobShift
11:00 AM - 08:00 PM | 6 days working
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Job Description

The Call Quality Analyst will listen to call recordings and give feedback to help improve call quality and customer communication.

Responsibilities:

  • Listen to recorded calls every day.

  • Check whether the call was handled properly.

  • Identify mistakes or areas for improvement.

  • Give simple and clear feedback to the callers.

  • Share call review details with the team.

  • Help improve overall call quality.

Skills Required:

  • Good listening skills.

  • Basic communication skills.

  • Ability to understand and point out issues clearly.

  • Attention to detail.

  • Basic computer knowledge.

Other Details

  • It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.

More about this Call Quality Analyst job

  1. What is the eligibility criteria to apply for this Call Quality Analyst job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Gurgaon.
  3. How many working days are there for this Call Quality Analyst job?
    Ans: This Call Quality Analyst job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Call Quality Analyst job?
    Ans: No, there is no fee applicable for applying this Call Quality Analyst job and during the employment with the company, i.e., Future Vision.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Call Quality Analyst role?
    Ans: There is an immediate opening of 5 Call Quality Analyst at Future Vision
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Sales / Business Development job.
  8. What are the timings of this Call Quality Analyst job?
    Ans: This Call Quality Analyst job has 11:00 AM - 08:00 PM timing.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Skills Required

Cold Calling

Contract Job

No

Salary

₹ 15000 - ₹ 18000

English Proficiency

No

Contact Person

Kaveri Singh

Interview Address

B-96
Posted 6 days ago
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Job Hai > Jobs in Gurgaon > Sales / Business Development Jobs in Gurgaon > Call Quality Analyst