Call Quality Analyst

23,000 - 25,000 /month

Archishtech Solutions (opc) Private Limited

Kudlu Gate, Bangalore

1 - 2 years Experience in Sales / Business Development

10 Openings

Full Time

Skills Required

Cold Calling

Convincing Skills

Job Highlights

All Education levels

All genders

10:00 AM - 07:00 PM | 6 days working

Job Benefits: PF

Job Description

The Quality Analyst (Voice Process) is responsible for monitoring and evaluating customer interaction calls to ensure service excellence, compliance, and process adherence. The role focuses on improving agent performance, customer satisfaction, and operational efficiency through structured feedback and quality audits.

Key Responsibilities

. Call Monitoring & Evaluation

Monitor inbound/outbound calls as per sampling plan.
Evaluate calls based on predefined qu

Other Details

It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.

More about this Call Quality Analyst job

What is the eligibility criteria to apply for this Call Quality Analyst job?
Ans: The candidate should be All Education levels and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹23000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Call Quality Analyst job?
Ans: This Call Quality Analyst job will have 6 working days.
Are there any charges applicable while applying or joining this Call Quality Analyst job?
Ans: No, there is no fee applicable for applying this Call Quality Analyst job and during the employment with the company, i.e., Archishtech Solutions (opc) Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Call Quality Analyst role?
Ans: There is an immediate opening of 10 Call Quality Analyst at Archishtech Solutions (opc) Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
What are the timings of this Call Quality Analyst job?
Ans: This Call Quality Analyst job has 10:00 AM - 07:00 PM timing.