Call Center Executive

Job Description:
We are looking for enthusiastic and customer-focused Sales Executives to join the IFB Contact Centre team. The role involves connecting with existing and potential IFB customers, explaining product benefits, and promoting AMC (Annual Maintenance Contracts), warranty extensions, and value-added services. Candidates should be confident communicators with strong sales abilities and a customer-first approach.

Key Responsibilities:

·         Make outbound and inbound calls to customers for AMC, warranty extension, and product upgrade sales.

·         Understand customer needs and recommend suitable IFB service plans and products.

·         Achieve monthly sales targets while maintaining high customer satisfaction.

·         Coordinate with service team for payment collection and service updates.

·         Maintain accurate records of customer interactions and sales in the CRM system.

Requirements:

·         Diploma or Graduate (freshers or experienced).

·         Good communication skills in Hindi, English, Konkani, or Marathi.

·         Basic computer knowledge and willingness to work in a fast-paced contact-centre environment.

·         A positive attitude and strong persuasion skills.

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Call Center Executive job

1. What is the eligibility criteria to apply for this Call Center Executive job?
   Ans: The candidate should be Diploma and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹17000 per month + Incentives that depends on your interview. It's a Full Time job in Goa.
3. How many working days are there for this Call Center Executive job?
   Ans: This Call Center Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Center Executive job?
   Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., Ifb Industries Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Center Executive role?
   Ans: There is an immediate opening of 10 Call Center Executive at Ifb Industries Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Call Center Executive job?
   Ans: This Call Center Executive job has 09:00 AM - 06:00 PM timing.