We are looking for a Call Center Executive to join our team at Bestpolicys. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹13000 - ₹20000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Sales / Business Development job for candidates with 0 - 4 years of experience.
More about this Call Center Executive job
What is the eligibility criteria to apply for this Call Center Executive job?
Ans: The candidate should be All Education levels and above with 0 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Call Center Executive job?
Ans: This Call Center Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Call Center Executive job?
Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., Bestpolicys.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Call Center Executive role?
Ans: There is an immediate opening of 20 Call Center Executive at Bestpolicys
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
What are the timings of this Call Center Executive job?
Ans: This Call Center Executive job has 09:00 AM - 06:00 PM timing.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
6
Contract Job
No
Salary
₹ 13000 - ₹ 20000
English Proficiency
Yes
Contact Person
Diljeet Singh Saini
Interview Address
B-1/624, 2nd Floor
Posted 20 hours ago
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