Business Development Intern

🚚 HIRING: Operations & Business Development Intern – GoMyTruck

Company: GoMyTruck

Industry: Logistics Technology / Digital Freight Marketplace

Role: Operations & Business Development Intern

Location: Kolkata / North 24 Parganas, West Bengal

Work Mode: [On-site / Hybrid / Remote]

Type: Internship

Duration: [3–6 Months]

Stipend: [Mention stipend]

### About GoMyTruck

GoMyTruck is a digital logistics technology platform connecting businesses, shippers, transporters, fleet owners and drivers for goods transportation across India.

We are building a technology-driven logistics network where daily transport requirements are identified, qualified, matched with suitable logistics partners and converted into successful bookings.

As our network grows, we are looking for energetic and responsible interns who can help operate our National Lead & Partner Operations Desk.

### About the Role

As an Operations & Business Development Intern, you will work closely with the GoMyTruck operations and business team to manage daily transport requirements received through WhatsApp, website enquiries, calls and other digital channels.

Your role will involve lead qualification, WhatsApp communication, partner coordination, follow-ups, sales support, booking conversion and maintaining accurate lead records.

This is a hands-on role where you will learn how a technology-enabled marketplace operates at scale.

### Key Responsibilities

• Monitor and manage incoming transport enquiries and leads

• Understand customer requirements such as pickup location, destination, vehicle type, capacity, cargo and loading date

• Organize and categorize leads according to city, state, route and vehicle category

• Distribute qualified leads to the appropriate GoMyTruck logistics partners

• Coordinate with transport partners through WhatsApp and phone calls

• Follow up with partners for availability, quotations and acceptance

• Follow up with customers and support the booking-conversion process

• Maintain accurate lead status and follow-up records in the CRM/system

• Track leads from enquiry → partner assignment → quote → booking → trip completion

• Identify pending, inactive and high-priority leads and escalate them to the relevant team member

• Help ensure that no genuine transport requirement is lost due to delayed follow-up

• Maintain daily MIS and operational reports

• Support partner onboarding and relationship management

• Assist in improving the efficiency of GoMyTruck's lead-distribution and sales process

• Work with AI-powered and automated tools used for lead qualification, CRM and WhatsApp operations

### What You Will Learn

This internship provides practical exposure to:

✅ Logistics & Supply Chain Operations

✅ B2B Sales & Business Development

✅ Lead Generation & Lead Management

✅ WhatsApp Business Operations

✅ CRM & Sales Automation

✅ Partner / Vendor Management

✅ Marketplace Operations

✅ Customer Relationship Management

✅ Digital Operations

✅ AI-assisted business workflows

✅ Data-driven decision making

✅ Startup operations and execution

### Who We Are Looking For

We are looking for candidates who are:

• Good at communication in English/Hindi; Bengali is an advantage

• Comfortable communicating through WhatsApp and phone calls

• Organized and able to manage multiple leads simultaneously

• Proactive and responsible with follow-ups

• Comfortable working with Excel/Google Sheets/CRM tools

• Quick learners who can understand new software and workflows

• Interested in startups, logistics, technology, sales or operations

• Comfortable working in a fast-paced environment

• Able to take ownership of assigned leads and responsibilities

### Preferred Candidates

Students or recent graduates from:

BBA / MBA / B.Com / BCA / BA / BSc / Logistics / Operations / Marketing / Sales / Business-related disciplines.

Students from other backgrounds may also apply if they demonstrate strong communication, ownership and execution ability.

### Important

This is not a passive internship.

You will be given real business leads and operational responsibilities. Your work may directly contribute to customer acquisition, partner conversion and successful transportation bookings.

We are looking for someone who can say:

“Give me the leads — I will follow them up, coordinate with the partners and make sure every opportunity is properly handled.”

### Performance Expectations

Your performance will be evaluated based on:

• Lead response and handling speed

• Accuracy of requirement capture

• Partner coordination

• Follow-up discipline

• Lead-to-booking conversion support

• CRM/data accuracy

• Ability to manage assigned leads independently

• Professional communication

High-performing interns may be considered for a full-time Operations, Business Development or Sales role based on company requirements and performance.

• It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.