Job Description – Inside Sales Executive
Job Summary
The Inside Sales Executive is responsible for managing customer enquiries received through
online B2B platforms such as IndiaMART, TradeIndia, Justdial, and other digital channels.
The role involves lead generation, customer follow-up, outbound calling, data validation,
sales data analysis, CRM management, and coordination with the sales team to convert
enquiries into business opportunities while ensuring accurate reporting and excellent
customer service.
Roles & Responsibilities
Handle enquiries received through IndiaMART, TradeIndia, Justdial, company
website, and other online platforms.
Generate and qualify leads through outbound calling and online sources.
Follow up with customers to convert enquiries into business opportunities.
Validate customer data and maintain accurate CRM/database records.
Prepare and analyse daily, weekly, and monthly sales MIS reports.
Coordinate with the field sales team for lead allocation and order follow-up.
Track quotations, purchase orders, and customer communications.
Build and maintain strong customer relationships to support sales growth.
Key Qualifications
Bachelor's degree in Business Administration, Marketing, Commerce, or any
graduate.
1–3 years of experience in Inside Sales, Tele Sales, Lead Generation, or Sales
Coordination.
Experience in handling IndiaMART or other B2B lead generation platforms is
preferred.
Good communication, negotiation, and customer handling skills.
Proficiency in MS Excel, CRM software, and data analysis.
Strong analytical, follow-up, and organizational skills.