Handle inbound and outbound leads generated through calls, walk-ins, emails, and digital platforms.
Convert enquiries into admissions by effective counselling and persuasion.
Achieve monthly and quarterly admission targets.
Maintain and update lead data in CRM systems.
Build and maintain long-term relationships with students and parents.
Handle student queries, objections, and concerns professionally.
Ensure high levels of student satisfaction and retention.
Prepare daily/weekly reports on leads, conversions, and admissions.
Follow institutional policies, ethical counselling practices, and compliance guidelines.