Business Development Executive

Key Responsibilities

 Handle dealer & distributor queries via calls, emails, and WhatsApp

 Connect with dealer and distributor for Sales Order

 Achieve monthly sales targets

 Manage customer complaints and service requests with timely follow-ups

 Coordinate with Sales, Warehouse, and Dispatch teams for seamless order processing

 Track order status, dispatch updates, and delivery timelines

 Maintain and update CRM data accurately and consistently

 Prepare daily and weekly MIS reports for management review

 Ensure timely resolution (TAT) of all customer queries and complaints

 Build and maintain strong relationships with dealers and distributors

 Conduct regular market visits across India to meet dealers and distributors, understand ground challenges, and strengthen relationships

Key Skills Required

 Strong communication skills in Hindi & English

 Experience in customer handling or client coordination

 Good problem-solving and complaint resolution skills

 Proficiency in Excel (MIS reporting, basic formulas, tracking)

 Familiarity with CRM tools (Zoho, Salesforce, or similar)

 Ability to multitask and perform under pressure

 Willingness to travel for market visits

Preferred Candidate Profile

 Experience in B2B / Manufacturing / Building Materials industry

 Prior experience in dealer/distributor handling (preferred)

 Exposure to order management and dispatch coordination

 Comfortable with field travel and client interaction

 Immediate joiner or candidates with short notice period preferred

• It is a Full Time Sales / Business Development job for candidates with 6 months - 5 years of experience.