Key Responsibilities:
Lead Generation & Client Acquisition:
Identify potential customers and market opportunities within the US logistics industry.
Develop and maintain strong relationships with clients and key stakeholders.
Conduct cold calling, email outreach, and follow-ups to close business deals.
Sales & Revenue Growth:
Drive revenue by securing new accounts and expanding existing client relationships.
Achieve business development targets set by management.
Provide customised logistics solutions based on client needs.
Market Research & Strategy Development:
Stay updated on US logistics trends, market competition, and industry developments.
Develop and implement strategies to improve client acquisition and retention.
Collaborate with internal teams to optimise service offerings for clients.
Client Interaction & Relationship Management:
Act as the single point of contact for client communications, ensuring seamless service.
Address client queries, provide logistical solutions, and handle negotiations.
Ensure high levels of customer satisfaction and retention.
Qualifications & Experience:
Mandatory:
Minimum Graduate (Any Discipline).
Excellent communication skills for engaging US-based clients.
Ability to work in a fast-paced, target-driven environment.
Strong negotiation and client relationship management skills.
Preferred:
Prior experience in Business Development / Sales within Logistics or BPO/KPO environments.
Knowledge of US Logistics industry, supply chain management, and freight forwarding.
Exposure to cold calling, client outreach, and CRM software.