Business Development Executive

Company: Floor.Estate
Role: Business Development Executive

Location: Indore, Madhya Pradesh

Employment Type: Full-time

Vacancies: 2

Joining: Immediate or 15 Days

Role Overview

As a Business Development Executive at the Floor.Estate Experience Centre, you will be the first point of contact for prospective clients and visitors. The role involves delivering a premium brand experience, understanding customer needs, providing product and service consultations, and generating qualified leads to drive business growth. The BDE will support walk-in conversions, maintain client relationships, and collaborate closely with internal teams to achieve sales and mandate objectives.

Key Responsibilities
1. Lead Generation & Conversion

• Engage with walk-in customers, understand their requirements, and qualify them for potential business opportunities.

• Conduct effective product/service presentations, demonstrations, and walkthroughs.

• Convert footfall into qualified leads and support lead nurturing until closure in coordination with sales or channel partners.

2. Client Relationship Management

• Build strong rapport with visitors and maintain relationships through regular follow-ups and CRM engagement.

• Maintain accurate records of customer interactions, requirements, and feedback using CRM tools.

• Act as a brand ambassador, ensuring customers receive a consistent and premium Floor.Estate experience.

3. Sales Support & Coordination

• Coordinate with Sales, CRM, and Channel teams to ensure smooth lead handover and timely closures.

• Share customer insights with management to support product enhancement and experience improvement.

• Assist with sales documentation, proposal sharing, follow-ups, and appointment scheduling.

4. Customer Experience & Brand Representation

• Offer personalized assistance and need-based recommendations through detailed product/service consultations.

• Ensure adherence to brand messaging, communication tone, grooming standards, and customer interaction guidelines.

• Participate in floor walks, experience mapping, and in-centre events or activations.

5. Reporting & Analytics

• Maintain daily and weekly reports on footfall, lead generation, conversion ratios, and follow-up status.

• Use CRM dashboards and lead trackers as prescribed.

Requirements

• 0-2 years of experience in real estate sales, business development, or channel sales (preferred).

• Strong communication skills are mandatory.

• Excellent persuasion, presentation, and interpersonal abilities.

• Target-driven mindset with strong follow-up discipline.

• Ability to work closely with multiple teams and maintain proper documentation.

• Willingness to work on weekends and comfortable with frequent travel.

• It is a Full Time Sales / Business Development job for candidates with 0 - 5 years of experience.