Business Development Executive

Job Description: Business Development Executive

Location: Santacruz East, Mumbai, Maharashtra
Salary: ₹30,000 – ₹40,000 per month (Depending on Experience)
Industry: Manufacturing / Industrial Products / Stainless Steel Fasteners

Role Summary

We are looking for a dynamic and result-oriented Business Development Executive to drive business growth by identifying and acquiring new customers across OEMs, wholesalers, railway EPC contractors, and other industrial sectors. The ideal candidate should possess strong B2B sales experience, excellent relationship management skills, and the ability to manage the complete sales cycle—from lead generation to order execution and payment follow-up.

This role requires regular client interactions, field visits, participation in exhibitions, and close coordination with internal teams to ensure seamless execution of customer requirements.

Key Responsibilities

• Identify and generate new business opportunities from OEMs, Wholesalers, Railway EPC Contractors, and other industrial clients.

• Develop and maintain a strong pipeline of prospective customers through market research, networking, cold calling, and referrals.

• Visit potential and existing customers within the assigned territory to build long-term business relationships.

• Participate in trade fairs, exhibitions, and industry events to generate quality leads and expand the customer base.

• Develop strategic plans to penetrate new markets and increase business opportunities.

Sales & Customer Relationship Management

• Understand customer requirements and coordinate with internal teams to prepare accurate quotations.

• Ensure timely submission of quotations and maintain regular follow-ups to maximize conversion into confirmed orders.

• Build and maintain strong relationships with key decision-makers and handle sensitive customer accounts professionally.

• Resolve customer queries, complaints, and product-related issues promptly to ensure high customer satisfaction.

Order Management & Coordination

• Forward confirmed Purchase Orders (POs) to the Marketing Coordinator for system entry and order processing.

• Coordinate with Production, Planning, Dispatch, Stores, and Packing Departments to ensure timely execution and delivery of orders.

• Facilitate customer inspections at the manufacturing facility before dispatch, wherever required.

• Ensure customers receive all necessary dispatch documents and shipment-related information.

• Assist in resolving material rejection cases and coordinate with internal teams for timely resolution.

Commercial & Payment Follow-up

• Monitor outstanding payments and follow up with customers to ensure timely collections.

• Coordinate billing, dispatch documentation, and other commercial formalities.

• Maintain accurate sales records, customer databases, and transaction documentation.

Reporting & MIS

• Prepare daily, weekly, and monthly sales reports.

• Maintain customer records and sales pipelines using ERP systems and MS Excel.

• Provide regular market intelligence, competitor analysis, and customer feedback to management.

Skills & Qualifications

• Bachelor's Degree in Business Administration, Marketing, Commerce, Engineering, or a related field.

• Minimum 2–5 years of experience in Business Development, Industrial Sales, B2B Sales, or Manufacturing Sales.

• Experience dealing with OEMs, Industrial Customers, EPC Contractors, or Engineering Companies will be preferred.

• Excellent communication, negotiation, and presentation skills.

• Strong customer relationship management abilities.

• Good understanding of quotation management, order processing, and commercial documentation.

• Proficiency in MS Excel, ERP systems, and Microsoft Office applications.

• Willingness to travel for customer meetings, exhibitions, and business development activities.

Desired Candidate Profile

• Self-motivated and target-driven professional with excellent business acumen.

• Strong analytical and problem-solving skills.

• Ability to manage multiple customer accounts simultaneously.

• Excellent coordination and interpersonal skills.

• Professional attitude with a customer-first approach.

• Immediate joiners will be preferred.

Why Join Us?

• Opportunity to work with a growing organization in the industrial manufacturing sector.

• Exposure to reputed OEMs, wholesalers, and infrastructure clients.

• Performance-driven work culture with excellent career growth opportunities.

• Opportunity to build long-term client relationships and contribute significantly to business expansion.

• It is a Full Time Sales / Business Development job for candidates with 2 - 5 years of experience.