Lead Generation
Call potential customers and explain financial products
Generate Leads for sales team
Maintain daily call logs and update CRM
Collection calls
Contact customer for overdue payment
Explain payment terms and resolve queries
Ensure Timely Collection and maintain call records
sales
Explain life Insurance products and benefits
Persuade Customers to purchase suitable products / Plans
Customer Service
Attend inbound/outbound customer queries
Provide accurate information and resolve issue