Job Description – Inside Sales Executive / Telecaller

Work Mode: In-house (Bengaluru)
Experience: Minimum 3 years (service-based industries preferred)
Positions: 1
Compensation: ₹1.8–2.0 LPA + Pre-Conversion Bonus
Probation: 90 days

Role Objective

Be the primary outreach engine for Apnabusinez.com — proactively qualify leads, create sales-ready opportunities, book demos/meetings, and maintain exceptional CRM hygiene to drive predictable pipeline for the senior sales team.

Why this Role Matters

Apnabusinez.com is a professional services platform offering CA, audit, tax, GST, ROC, and compliance solutions. This role ensures that senior sales resources spend their time closing deals, not prospecting, by delivering high-quality meetings and a healthy sales funnel.

Key Responsibilities

1. Outbound Outreach & Lead Qualification – Calls, emails, LinkedIn prospecting to decision-makers (CFOs, Founders, Finance Heads).

2. Inbound Lead Handling – Respond to website/social/WhatsApp enquiries within SLA (2 business hours).

3. CRM Management – Update lead interactions, maintain accuracy ≥95%, enrich data.

4. Appointment Scheduling – Book demos/meetings, share pre-call briefs with Sales Managers.

5. Nurturing & Follow-ups – Maintain cadence until conversion/disqualification.

6. Reporting – Daily call logs, weekly pipeline summaries, conversion insights.

7. Sales Support – Provide client info, reminders, escalation support.

8. Compliance – Adhere to NDA, call scripts, objection-handling playbooks.

Daily/Weekly/Monthly Checklist

• Daily: 60–80 dials, CRM updates, 1–2 LinkedIn touches, 3–5 emails, end-of-day call log.

• Weekly: 6–12 qualified leads, 2–3 demos scheduled, pipeline review.

• Monthly: Conversion report, 5 call recordings audited, refresher training.

KPI Metrics

• Outbound dials/day: 60–80

• Connect rate: 15–25%

• Qualified leads/week: 6–12

• Demos scheduled/month: 8–12

• CRM data accuracy: ≥95%

• Demo → Client Conversion: 10–20%

Tools & Tech

• CRM: Zoho / HubSpot / Salesforce

• Dialer: Exotel / Knowlarity

• Workspace: Gmail, Calendar, Google Sheets

• Prospecting: LinkedIn Sales Navigator

Qualifications & Skills

• 3+ years in inside sales/telecalling in service industries (CA firms, consulting, SaaS for finance).

• Strong spoken & written English (Kannada/Hindi an advantage).

• Graduate (BCom/BBA or equivalent).

• Excellent phone presence, objection handling, time management.

Selection Process

1. Resume screen (service industry background).

2. Telephonic screening (communication).

3. Role-play (15 min cold-call simulation).

4. CRM/data task.

5. Final interview with Sales Head.

Evaluation Weights: Communication (30%), Role-play (30%), CRM skills (15%), Domain fit (15%), Attitude (10%).

30–60–90 Day Plan

• 0–30 days: Orientation, tools setup, product training, shadow 20–30 calls.

• 31–60 days: Independent outreach, meet baseline KPIs (50–60 dials/day).

• 61–90 days: Full ownership of KPIs, pipeline conversion, script improvement.

Compensation & Bonus (Suggested)

• Base: ₹1.8–2.0 LPA

• Option A: ₹250 per qualified demo + ₹1,000 on conversion.

• Option B: Tiered per demo (₹200–₹400) + quarterly incentive for consistent targets.

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.

More about this Business Development Executive job

1. What is the eligibility criteria to apply for this Business Development Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹37000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Business Development Executive job?
   Ans: This Business Development Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Business Development Executive job?
   Ans: No, there is no fee applicable for applying this Business Development Executive job and during the employment with the company, i.e., APNABUSINEZ.COM.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Business Development Executive role?
   Ans: There is an immediate opening of 5 Business Development Executive at APNABUSINEZ.COM
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Sales / Business Development job.
8. What are the timings of this Business Development Executive job?
   Ans: This Business Development Executive job has 09:30 सुबह - 06:30 शाम timing.