Business Development Executive

Position: Back Office Sales Executive/Bde/electrical service engineer
Industry: Electrical / Power / Genset / Panels / Solar (as applicable)

Role Overview

The Back Office Sales Executive will support the sales team by managing client inquiries, preparing quotations, maintaining documentation, and coordinating with service/technical teams. The role requires strong communication skills, basic electrical knowledge, and the ability to handle customers professionally.

Key Responsibilities

1. Sales Support & Customer Handling

• Handle incoming calls, WhatsApp, emails, and customer inquiries.

• Understand client requirements related to electrical products (DG sets, AMF panels, switchgear, cables, solar systems, etc.).

• Provide product details, pricing, and availability to customers.

• Follow up with leads and maintain a strong sales pipeline.

2. Quotation & Documentation

• Prepare quotations, cost sheets, proforma invoices, and purchase orders.

• Maintain updated price lists, product catalogs, and datasheets.

• Coordinate with suppliers for price updates & technical information.

• Record all inquiries and quotations in Excel/CRM.

3. Coordination

• Coordinate with the technical/service team for site visits, installation, or service updates.

• Follow up with customers for payments, order status, and dispatch.

• Communicate with logistics for timely material delivery.

4. Product & Technical Knowledge

• Basic understanding of electrical products:

  • Generators (kVA/KW rating)

  • Panels (AMF, ATS, PCC, MCC)

  • Electrical protection systems

  • Cables, breakers, switchgear

  • Solar systems (optional)

• Ability to understand technical specifications & client requirements.

5. Reporting

• Daily reporting of inquiries, follow-ups, and sales performance.

• Maintain customer data, order status, and follow-up schedules.

Required Skills & Qualifications

• Graduate/Diploma in Electrical Engineering OR Any Graduate with electrical industry experience.

• 1–3 years of experience in back office / inside sales (preferred).

• Good communication skills (Hindi & English).

• Strong knowledge of MS Excel, Word, and WhatsApp Business tools.

• Ability to prepare quotations & read basic technical details.

• Multitasking and time management skills.

Additional Preferred Skills

• Experience with DG set, AMF panel, solar or electrical sales.

• CRM/ERP usage experience.

• Basic understanding of GST billing & documentation.

• It is a Full Time Sales / Business Development job for candidates with 0 - 4 years of experience.