Business Associate - Account Management Support

Business Associate As a team member in the Account Management Support, you will play a key role in building and maintaining strong relationships with stakeholders, understanding client needs, identify opportunities for additional services, and ensure successful delivery. Your responsibilities will include: • Serving as the primary point of contact to stakeholders for designated Accounts / Sectors / Priority area • Monitoring account performance to develop insights for stakeholders • Acting as trusted advisor to stakeholders and offering insights to enable them achieve their account / sector plans • Collaborating with cross-functional teams, including Research, CRM, Sales Insights to ensure alignment on account / sector objectives and need • Actively contributing to client service team meetings • Contributing to the development of account management best practices, processes, and tools to enhance efficiency and effectiveness • Work closely with the program lead/peer group to ensure consistency and quality of support provided to accounts / sectors • Providing support for invoicing and client onboarding processes, serving as a point of contact for engagement team inquiries related to contractual support • Fostering knowledge sharing through training programs, and peer to peer coaching • Able to run self-reviews on the deliverables and seek help of senior team members in preparing SOPs and quality checklists 1-2 years or business experience in a similar role for a large multinational. Having familiarity with Account Management proposition and solutions will be added advantage Experience Level Mid Level