Job Responsibilities:
1) Owning the responsibility of boarding the passengers to our buses .
2) Reaching allotted bus boarding points on time and assisting passengers reaching their respective seats .
3) Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist .
4) Calling passengers if they don't reach on time and guiding them to the boarding point.
5) Involving with all the stakeholders to highlight the issues and improve the passenger experience.
6) Responsible for spot bookings and keeping daily accounts of the same .
7) Travelling with the bus and coming back the next day (8 to 14 hours travel time) .
8) Assisting passengers with respect to their needs and promised amenities during the journey .
Job Requirements/Skills:
1) Hospitality and customer service experience would be a big plus
2) Should be able to travel by bus and reach boarding points daily.
3) Professional behavior while dealing with passengers and welcoming, polite language