Responsibilities:
Leverage Tele-calling to generate leads and conversions.
Work on LeadSquared CRM and telecalling tools like 3CX for day-to-day tasks.
Initiate outbound calls to existing users for lead generation for trial booking.
Conducted outbound calls to qualify leads, as well as followed up with reminder calls.
Conduct a CNA (customer need assessment) for every lead.
Requirements:
Prior experience in Pre-Sales or Telecalling is preferred (min 6 months)
Clear, concise, and effective written and oral communication skills.
Empathy towards customers and understanding their needs.
Learning mindset and the right attitude to adapt in a fast-paced, performance-driven environment.
Ability to multitask and manage tasks effectively.
Ability to ask the right questions and qualify a customer's needs.
Understand the regional nuances of the designated market
Understanding the Sales metrics and numbers.
The candidate should be comfortable working rotational shifts if required.