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Urgent Opening for Kotak 811 Process

Job Title: Customer Support Executive – Kotak 811 Process

Location: Thane (ETPL)

Shift Timing: 9:30 AM – 6:30 PM

Employment Type: Full-time

Job Description:

We are hiring Customer Support Executives for the Kotak 811 Process. This role involves assisting customers with basic banking-related queries through voice support. The position is ideal for freshers looking to start their career in the banking and BFSI sector.

Key Responsibilities:

Handle inbound customer calls related to Kotak 811 accounts

Assist customers with account-related queries, basic banking services, and issue resolution

Provide accurate information and ensure customer satisfaction

Maintain professional communication and follow process guidelines

Ensure quality service delivery as per company standards

Eligibility Criteria:

Education: HSC / Any Graduate

Experience: Freshers can apply

Communication: Basic English communication skills required

Age: As per company norms

Salary & Benefits:

Salary: ₹15,000 per month

Joining Bonus: ₹5,500

Weekly Off: Rotational off

Transport Facility: Pick & Drop available from Thane Railway Station to office

Work Location: Thane (ETPL)

Interview Process:

2 Rounds of Interview

HR Round

Operations / Process Round

Why Join Us:

Opportunity to work with a reputed banking process

Ideal role for freshers to gain BFSI experience

Supportive work environment and growth opportunities

How to Apply:

Interested candidates can share their updated cv on HR Kirti Wagh= 9834952319

• It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.