Job Title: Telecaller
Job Summary:
We are looking for a motivated and results-driven Telecaller to join our team. The Telecaller will be responsible for handling outbound and inbound calls, generating leads, and maintaining customer relationships.
Key Responsibilities:
Make outbound calls to potential and existing customers
Handle inbound calls and respond to customer queries
Explain products/services and persuade customers to make a purchase
Generate leads and set appointments for the sales team
Maintain a record of calls and customer details
Follow up with customers for payments or feedback
Achieve daily/weekly/monthly call targets
Requirements:
Proven experience as a Telecaller, Telemarketer, or similar role (preferred)
Good communication and convincing skills
Basic knowledge of computers and CRM software
Ability to handle rejection and remain calm
Fluency in local language and basic English
Skills Required:
Excellent verbal communication
Persuasion and negotiation skills
Active listening
Time management
Customer handling skills
Education & Experience:
Minimum: 10th/12th pass (Graduation preferred)
Freshers can apply (training may be provided)
Salary & Benefits (Optional Section):
Fixed salary + incentives
Performance bonuses