Back Office Operations

About Toile:

Toile is a global platform committed to promoting sustainable fashion by connecting eco-conscious brands, artisans, designers, and consumers. We are expanding internationally and strengthening our team in India.
We are looking for a ••Back Office E commerce Specialist•• in Kolkata to support the

smooth operation of our online store and ensure that back-end tasks are efficiently managed.

Responsibilities:

- Perform daily administrative tasks related to the e-commerce platform, including order processing, tracking shipments, co ordination with the designers and handling returns.

- Maintain product listings, update inventory, and ensure accurate data entry for all SKUs.

- Coordinate with the customer service team to handle inquiries and resolve issues related to

orders, payments, and deliveries.

- Collaborate with the e-commerce team to improve

internal processes and streamline workflow. - Assist in implementing promotional campaigns

and discounts on the website.

- Ensure compliance with company policies and maintain records of all transactions.

Qualifications:

- Bachelor’s degree in Business Administration, E-commerce, or related field.

- 2+ years of experience in an e-commerce back office or similar role.

- Strong attention to detail and excellent organizational skills.

- Proficiency in MS Office (Excel, Word) and experience with e-commerce platforms.

- Knowledge of inventory management and order processing systems.

- Good communication skills and ability to work collaboratively with teams.

- Passion for sustainability and ethical fashion is a plus.

Why Join Toile?

- Be part of a pioneering brand that’s shaping the future of sustainable fashion.

- Work in a dynamic and growing international company.

- Opportunity to grow and develop within a supportive team environment.

• It is a Full Time Sales / Business Development job for candidates with 2 - 6+ years Experience.

More about this Back Office Operations job

1. What is the eligibility criteria to apply for this Back Office Operations job?
   Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Back Office Operations job?
   Ans: This Back Office Operations job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Operations job?
   Ans: No, there is no fee applicable for applying this Back Office Operations job and during the employment with the company, i.e., Toile.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Operations role?
   Ans: There is an immediate opening of 1 Back Office Operations at Toile
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Back Office Operations job?
   Ans: This Back Office Operations job has 09:00 AM - 06:00 PM timing.