Manage front-desk operations and welcome customers professionally
Explain car detailing packages and upsell additional services
Supervise front sales staff and coordinate with detailing team
Handle customer inquiries, bookings, and complaints
Maintain daily sales records and prepare basic reports
Ensure excellent customer satisfaction and repeat business
Monitor inventory of products and coordinate restocking
Achieve monthly sales targets
Previous experience in sales or supervisory role (automotive industry preferred)
Strong communication and customer service skills
Leadership and team management abilities
Basic computer knowledge (billing, booking system, Excel)
Target-driven and result-oriented
Professional appearance and positive attitude
Knowledge of car detailing services and products
Upselling and negotiation skills
Ability to work in a fast-paced environment