An Automotive Sales Executive is responsible for selling vehicles to customers, meeting sales targets, and ensuring customer satisfaction. This involves understanding customer needs, presenting vehicle information, negotiating deals, and handling paperwork. They also maintain product knowledge and stay updated on industry trends.
Key Responsibilities:
Sales and Customer Interaction:
Greeting and assisting customers in the showroom or online.
Understanding customer needs and preferences.
Presenting vehicle features, benefits, and optional equipment.
Conducting test drives.
Negotiating prices and closing sales deals.
Completing sales paperwork and contracts.
Following up with customers after the sale.
Customer Service:
Addressing customer concerns and resolving issues.
Ensuring a positive customer experience throughout the sales process.