Job Description – B2C Sales Auditor

Position: B2C Sales Auditor

Department: Internal Audit / Sales Compliance

Location: [Insert Location]

Reports To: Head of Internal Audit / Finance Controller

Role Overview

The B2C Sales Auditor is responsible for reviewing, analyzing, and ensuring the accuracy, compliance, and integrity of business-to-consumer (B2C) sales transactions and processes. This role ensures adherence to company policies, pricing standards, promotional guidelines, and statutory requirements. The auditor will also evaluate internal controls to minimize risks related to revenue leakage, fraud, and non-compliance.

Key Responsibilities

1. Sales Transaction Audit

   • Audit B2C sales transactions (online/offline) to ensure accuracy and compliance with company policies.

   • Verify discounts, promotional codes, offers, and returns against approved guidelines.

   • Detect irregularities, fraudulent transactions, or revenue leakages.

2. Process & Compliance Audit

   • Assess compliance of sales operations with organizational policies and statutory regulations (GST, invoicing, etc.).

   • Ensure proper documentation of sales contracts, invoices, and customer records.

   • Review adherence to pricing policies and credit/debit note issuance.

3. Inventory & Reconciliation

   • Cross-check inventory movement against sales records to detect variances.

   • Reconcile daily, weekly, and monthly sales reports with accounting records.

4. Data Analysis & Reporting

   • Analyze sales data trends to identify anomalies or potential risks.

   • Prepare audit reports highlighting gaps, risks, and improvement areas.

   • Recommend corrective and preventive measures to management.

5. Internal Control & Risk Management

   • Evaluate existing sales processes and suggest internal control improvements.

   • Collaborate with Sales, Finance, and Operations teams to implement corrective measures.

   • Monitor compliance with anti-fraud and ethical sales practices.

Key Skills & Competencies

• Strong knowledge of B2C sales operations, retail processes, or e-commerce systems.

• Sound understanding of auditing principles, internal controls, and compliance frameworks.

• Proficiency in MS Excel, ERP systems, POS systems, and audit tools.

• Analytical mindset with attention to detail.

• Excellent report writing, communication, and presentation skills.

• Ability to work independently and manage multiple audits simultaneously.

Qualifications & Experience

• Bachelor’s degree in Commerce, Finance, Accounting, or related field.

• CA/ICWA/CIA certification (preferred, not mandatory).

• 3–6 years of experience in internal audit, sales audit, or compliance auditing, preferably in retail, FMCG, or e-commerce industries.

Key Performance Indicators (KPIs)

• Accuracy and timeliness of audit reports.

• Identification and prevention of revenue leakages.

• Compliance score with internal policies and statutory requirements.

• Implementation rate of corrective actions recommended.

• It is a Full Time Sales / Business Development job for candidates with 2 - 6 years of experience.

More about this Auditor job

1. What is the eligibility criteria to apply for this Auditor job?
   Ans: The candidate should be Graduate and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Auditor job?
   Ans: This Auditor job will have 5 working days.
4. Are there any charges applicable while applying or joining this Auditor job?
   Ans: No, there is no fee applicable for applying this Auditor job and during the employment with the company, i.e., GOPALAN ENTERPRISES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Auditor role?
   Ans: There is an immediate opening of 20 Auditor at GOPALAN ENTERPRISES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Auditor job?
   Ans: This Auditor job has 09:00 सुबह - 06:00 शाम timing.