We are looking for a confident and result-oriented Assistant Manager to handle client calls, generate leads, follow up with prospects, and support business development activities. The candidate should have excellent English communication skills and a professional approach to client handling.
Key Responsibilities
Handle inbound and outbound calls with potential and existing clients.
Generate new leads through calling, follow-ups, and other sources.
Explain company services/products clearly to prospective clients.
Maintain regular follow-ups with leads and convert prospects into clients.
Manage and update lead/customer information in CRM or Excel.
Build and maintain professional relationships with clients.
Coordinate with the sales and management team for lead conversion.
Achieve monthly calling, lead generation, and conversion targets.
Prepare basic daily/weekly reports on calls, leads, and follow-ups.
Handle client queries professionally and ensure timely responses.
Required Skills
Fluent English communication is mandatory.
Excellent verbal and written communication skills.
Confident and professional telephone etiquette.
Strong convincing and negotiation skills.
Good lead generation and follow-up abilities.
Basic knowledge of MS Excel, Word and CRM tools.
Target-oriented and self-motivated.
Ability to handle multiple clients and follow-ups efficiently.