Job description:
Company: Pathcom Technologies
Location: Bengaluru (Bangalore)
Experience: 3 Years or above
Employment Type: Full-Time
Joining: Immediate / Short Notice Preferred
About Pathcom Technologies
Pathcom Technologies is a leading provider of IT, Networking, Video Surveillance, and IT-enabled services. With expertise in delivering end-to-end technology solutions, we work with Government, PSU, and Corporate clients across India.
Role Overview
The Assistant Manager – Presales & Projects will play a pivotal role in driving business growth through technical solution design, project coordination, and client engagement. The role bridges the gap between sales, technical teams, and customers, ensuring the delivery of optimal IT, Networking, and Video Surveillance solutions aligned with client needs and organizational goals.
This position requires strong technical knowledge, solutioning skills, project management acumen, and customer-facing capabilities.
Key Responsibilities
Presales & Solution Design
· Collaborate with the sales/tender team to understand customer requirements/RFPs and propose suitable solutions in Networking, IT Infrastructure, Video Surveillance, and Support Services.
· Conduct requirement analysis, site surveys, and feasibility assessments.
· Prepare detailed technical proposals, BOMs (Bill of Materials), network diagrams, and cost estimates.
· Design end-to-end solutions involving LAN/WAN, servers, firewalls, CCTV systems, and IT support infrastructure.
· Deliver technical presentations and demonstrations to clients, highlighting solution value and differentiators.
· Support RFP/RFQ responses and ensure timely submission of technically compliant proposals.
Project Planning & Execution
· Coordinate with vendors, OEMs, and internal technical teams to ensure smooth project execution.
· Prepare and maintain project schedules, resource plans, and documentation.
· Monitor project progress, quality standards, and customer satisfaction metrics.
· Oversee project implementation for IT, Networking, and Surveillance solutions, ensuring on-time and within-budget delivery.
· Ensure adherence to SLA, quality, and safety standards during installation and commissioning.
Technical Support & Post-Implementation
· Provide Level 1/2 technical assistance to customers during and post-deployment.
· Facilitate project handover, training sessions, and documentation.
· Support AMC/O&M teams with transition, configuration backups, and escalation coordination.
Vendor & Client Coordination
· Liaise with OEMs for product selection, technical clarifications, and pricing.
· Build and maintain strong relationships with clients, consultants, and partners.
· Participate in client meetings and reviews to provide project updates and technical insights.
Desired Candidate Profile
Key Skills & Competencies:
· Strong understanding of Networking (LAN/WAN, Switching, Routing, Firewalls)
· Experience in CCTV / Video Surveillance Systems, NVR, VMS, and IP-based monitoring solutions
· Working knowledge of Server & Storage solutions, IT Infrastructure & Support Services
· Proficiency in solution designing, costing, and BOQ preparation
· Excellent communication and presentation skills (technical + client-facing)
· Project management, coordination, and vendor-handling skills
· Ability to multitask, priorities, and handle time-critical assignments
Educational Qualification:
· Bachelor’s Degree in Engineering (ECE / CSE / IT / Electrical) or equivalent technical field.
· Preferred: Postgraduate / MBA (Systems / Operations / Marketing) or relevant certification.
Certifications (Preferred):
· CCNA / CCNP / CompTIA Network+
· Project Management Certification (PMP / PRINCE2 – added advantage)
· OEM Certifications – Cisco, HP, Dell, Surveillance VMS and Camera, etc.
·Experience Required:
· 3–6 years of experience in Presales, Solution Design, or Project Coordination within Networking, IT Services, or Surveillance domains.
· Hands-on experience in executing IT Infrastructure or Surveillance Projects is a must.
Key Attributes:
· Solution-oriented and proactive mindset
· Strong technical and commercial acumen
· Team player with leadership potential
· Customer-centric approach with ownership and accountability
What We Offer
✅ Opportunity to work on large government & corporate projects
✅ Hands-on exposure to end-to-end tendering process
✅ A collaborative and growth-oriented workplace
✅ Competitive compensation with career progression opportunities
Work Day – Monday to Saturday
Work Hours – 9:30 AM to 6:30 PM
Office Address & Location : Pathcom Technologies Pvt Ltd, 669/F, 2nd Floor, AMG Towers, 1st Stage, 2nd Block, HBR Layout, Bangalore – 560043
Location: https://goo.gl/maps/qjQ81LSrx9r9Mo7t8
How to Apply
Send your updated resume to: hr@pathcomtech.com or reach 95133 24935
Subject Line: Application for Assistant Manager – Presales & Projects
Job Types: Full-time, Permanent
Benefits:
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person