Admission Counsellor

20,000 - 25,000 /month

Infoedge

A Block Sector-16 Noida, Noida

0 - 2 years Experience in Sales / Business Development

5 Openings

Full Time

Job Highlights

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for a Admission Counsellor to join our team . The role offers ₹20,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 0 - 2 years of experience.

More about this Admission Counsellor job

Can freshers or experienced candidates apply for this Admission Counsellor role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Admission Counsellor role.
What is the salary and job type for this role?
Ans : The salary for this Admission Counsellor job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What is the work schedule for this Admission Counsellor job?
Ans : This Admission Counsellor job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in A Block Sector-16 Noida, Noida.
How many vacancies are there for this Admission Counsellor job?
Ans : There are 5 vacancies for this Admission Counsellor role.
Is this job open for all genders?
Ans : Yes, this Admission Counsellor job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Admission Counsellor position is A Block Sector-16 Noida, Noida.
What makes this Admission Counsellor job a good opportunity?
Ans : This Admission Counsellor job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 5 openings.